At ft 999, we believe gaming should be a source of enjoyment, not stress. Our goal is to ensure you always stay in control through responsible play.
Setting a Spending Limit
Daily / Weekly / Monthly Deposit Limits
Session Timer
Automatic Break After a Set Time
Cooling-Off Period
Take a break for a set period of time
Self-Exclusion
Option to Permanently Close Your Account
Responsible Gaming or Responsible Gaming means playing online games or betting in a way where you stay fully in control of your time, money, and emotions. At ft 999, we want you to see gaming purely as a form of entertainment — not as a source of income or a way to solve problems.
Online gaming is growing rapidly in Bangladesh, with people of all ages — from young adults to the middle-aged — spending time on platforms like ft 999. But like any form of entertainment, gaming has a healthy limit. Stay within that limit and it's a great time. Cross it, and problems can follow.
Responsible gaming rests on three core principles:
Ft 999 genuinely cares about the mental and financial wellbeing of our users. That's why we treat responsible gaming not just as a policy requirement, but as a core value of our platform.
Most people game responsibly. But for some, gaming can develop into a habit that becomes hard to control — known as problem gambling. In this situation, a person may be aware of the harm they're causing themselves yet still find it impossible to stop.
This is not a moral failing — it's a recognised mental health condition that can be addressed with the right support. ft 999 believes that acknowledging the problem is the first step toward solving it.
If you answer "Yes" to any of the questions below, pause and seek support.
If you or someone you know is struggling, ft 999's support team is always here to help.
Ft 999 provides several effective tools to help keep your gaming experience safe and healthy.
On ft 999, you can set a maximum daily, weekly, or monthly deposit limit. Once the limit is in place, it takes effect automatically and no deposits beyond that amount will be accepted. This helps you stay within your budget.
When you're deep in a session, it's easy to lose track of how much time has passed. ft 999's session timer feature sends you a reminder after a set period, encouraging you to take a break at the right time.
If you don't want to lose more than a certain amount, set a loss limit on ft 999. Once your losses reach that threshold, gaming will automatically stop — protecting you from the cycle of chasing losses and digging deeper.
If you feel like you need a break for a while, set a cooling-off period on ft 999. During this time, you won't be able to place bets or make deposits. You can set a cooling-off period anywhere from 24 hours up to 6 weeks.
If you feel you need a longer break, ft 999 offers a self-exclusion option. You can suspend your account for as little as 6 months or close it permanently. During self-exclusion, ft 999 will not send you any promotional communications.
In your ft 999 account dashboard, you can view your full gaming history, total spending, and win/loss statistics at any time. Understanding your own patterns makes it easier to make responsible decisions.
Problem gambling usually develops gradually. If you notice any of the signs below, it's time to take them seriously.
Spending beyond your budget, taking on debt, or dipping into savings to fund gaming.
Spending hours gaming and losing track of time.
Withdrawing from family and friends, and keeping your gaming a secret.
Feeling restless, irritable, or moody when you're not gaming.
Chasing losses by placing bigger bets after a loss to try to win back what you've lost.
Inability to focus at work or school, neglecting responsibilities.
If you feel gaming is becoming a problem, follow the steps below.
Acknowledge to yourself that there's a problem. It's the hardest step, but also the most important one.
Log in to ft 999 to activate a cooling-off period or self-exclusion. You can also reach out to our support team directly.
Let a family member or trusted friend know what's going on. Having support around you makes it easier to cope.
Email us at support@ft999.im or reach out via live chat. Everything is kept strictly confidential.
Don't hesitate to consult a mental health professional if needed. Gaming addiction is treatable.
Follow these simple tips for a responsible gaming experience at ft 999.
Enable these protective settings directly from your ft 999 account.
Log in and go to "Account Settings" > "Responsible Gaming". There you'll find options to set a deposit limit, loss limit, and session timer.
Contact the ft 999 support team directly via live chat. They can set limits on your behalf and guide you through the self-exclusion process.
Send your request to support@ft999.im with "Responsible Gaming Request" in the subject line. We'll take action within 24 hours.
Ft 999 strictly prohibits anyone under 18 from gaming on our platform. To protect minors, we take the following measures:
Join ft 999 and enjoy a safe, trusted, and responsible gaming experience. We're always in your corner.
By registering, you agree to ft 999's Responsible Gaming Policy, Privacy Policy, and Terms & Conditions. For users aged 18+ only.