Legal Documents

Ft 999 Privacy Policy — Our Commitment to Protecting Your Data

Ft 999 takes your personal data extremely seriously. This Privacy Policy explains how your information is collected, used, and protected.

Last updated: 1 January 2026
SSL Encryption
All Data Secured
No Third Parties
Data Is Never Sold
Your Control
Right to Delete Data
Written in Bengali
Plain & Clear Language
Secure Storage

On encrypted servers

Privacy Guaranteed

Data Is Never Shared

Regular Updates

Maintaining the highest level of security

24/7 Support

Help with Any Query

1

Introduction

Welcome to ft 999. We believe that protecting your personal data and privacy is one of our most important responsibilities. This Privacy Policy ("Policy") applies to the ft 999 website, mobile app, and all related services.

This policy clearly explains what information is collected when you use ft 999's services, how it is used, how long it is retained, and what rights you have over your data. By using ft 999's services, you agree to this Privacy Policy.

We've kept things in plain, straightforward language — no complex legal jargon — so you can clearly understand what ft 999 does with your information.

This Privacy Policy is updated periodically. The date of the latest revision is always shown at the top of the page. You will be notified separately of any significant changes.
2

What Information We Collect

Ft 999 collects certain necessary information to provide you with the best service. We only collect what is genuinely required to deliver that service.

2.1 Information Provided at Registration

When you create an account at ft 999, the following information is collected:

  • Full Name (as shown on your national ID)
  • Mobile Number
  • Date of birth (for age verification)
  • Mobile banking account details for payments (bKash/Nagad/Rocket number)
  • The username and password chosen by the user (passwords are always stored in encrypted form)

2.2 Identity Verification Information

The following documents may be required to verify your identity and meet legal obligations:

  • National ID (NID) or passport copy
  • Utility bill or bank statement (for address verification)
  • Proof of mobile banking account ownership

2.3 Automatically Collected Information

The following information is collected automatically while you use ft 999:

Type of Information Why It's Collected
IP address Security & Fraud Prevention
Device information (model, OS) Ensuring Service Compatibility
Browser type and version Improving Your Experience
Login time and location Account Security
Gaming Activity History Service Improvement & Dispute Resolution
Transaction Records Financial Security & Auditing
ft 999 never stores your full password, card number, or bank PIN. Payment information is always processed in encrypted form.
3

How Your Information Is Used

Ft 999 uses your data only for the purposes listed below. It will never be used for any other purpose without your consent.

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: To provide uninterrupted deposit, withdrawal, gaming, and betting services.
  • Identity Verification: To prevent money laundering and meet legal compliance obligations.
  • Customer Service: To resolve your issues and respond to your inquiries.
  • Security: To detect and prevent fraud, hacking, and other unlawful activity.
  • Promotion: To keep you informed about relevant offers and bonuses based on your preferences (you can opt out of marketing communications at any time).
  • Service Improvement: To improve user experience and enhance platform quality.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
If you no longer wish to receive promotional messages from ft 999, you can opt out of marketing communications at any time via your account settings or by contacting customer support.
4

Who Your Data Is Shared With

Ft 999 never sells your personal data to third parties. However, limited information may be shared in specific circumstances necessary to operate the service:

4.1 Service Providers

A limited number of trusted technology and payment service providers contracted with ft 999 may process limited data. They operate solely under ft 999's instructions and may not use the data for their own purposes.

4.2 Legal Requirements

Data may be disclosed in accordance with applicable laws in Bangladesh or in response to a lawful request from a competent authority (such as a court or law enforcement agency).

4.3 Anti-Money Laundering

If suspicious financial activity is detected, reporting it to the relevant regulatory authority is a legal obligation.

ft 999 never sells or rents your information to advertisers, data brokers, or any other commercial entities.
5

Cookie Policy

The ft 999 website and app use cookies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

  • Essential Cookies: Essential for the website to function properly — including login sessions and security tokens. These cannot be disabled.
  • Functional Cookies: To remember your preferences such as language, theme, and more.
  • Analytics Cookies: To understand how many users are visiting which pages, helping us improve the service.
  • Security Cookies: To detect fraud and unauthorized access.

You can disable non-essential cookies through your browser settings. However, doing so may affect some features on ft 999.

6

Data Protection Measures

Ft 999 follows industry-leading technology and practices to keep your data secure. Here's a closer look at our security measures:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Password Hashing: Your password is never stored in plain text — only a one-way hash is kept.
  • Two-Factor Authentication (2FA): Option to enable 2FA for an extra layer of account security.
  • Server Security: Firewalls, intrusion detection systems, and regular security audits.
  • Restricted Access: Only authorized personnel can access data, and only to the extent necessary.
  • Regular Backups: Regular encrypted backups are maintained to prevent data loss.
If you notice any security issue or suspicious activity, please report it immediately to support@ft999.imto let us know. We will take immediate action.
7

How Long Your Data Is Retained

Ft 999 does not retain your data indefinitely. Specific retention periods are defined for each type of information:

Type of Information Retention Period Reason
Account Information For the lifetime of the account + 5 years Legal Obligations
Transaction Records 7 years Financial Regulatory Requirements
Identity verification documents 5 years after account closure AML/KYC Regulations
Customer Service Chat 3 years Service Quality Verification
Login Logs 1 year Security Monitoring
Marketing Preferences Until opt-out Maintaining Communication Preferences

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

8

Your Rights

Ft 999 believes you should have full control over your own data. Your privacy rights are outlined below:

Right to Access

The right to know what information ft 999 holds about you and to receive a copy of it.

Right to Rectification

The right to request correction of any inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request that we limit how your data is processed in certain circumstances.

Data Portability

The right to receive your data in a structured format and transfer it elsewhere.

Right to Object

The right to object to your data being used for marketing or other specific purposes.

To exercise these rights support@ft999.imEmail us at. We will respond within 30 business days.
9

Protection of Minors' Data

Ft 999 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age verification is carried out at the point of registration.
  • If a minor is found to have opened an account, that account will be closed immediately.
  • Any collected data will be deleted immediately.
  • Any transaction made on behalf of a minor will be cancelled.

If you believe a minor is using ft 999, please support@ft999.imPlease notify us at.

10

Privacy Policy Updates

Ft 999 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, you will be notified via SMS or email to your registered mobile number.
  • Continuing to use ft 999 after any changes take effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you have the right to close your account.
11

Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact ft 999:

  • Email: support@ft999.im
  • Customer Support: Support is available 24/7 via live chat.
  • Response Time: For email inquiries, within 3 business days.
Your privacy is our top priority. We're always here to help with any concerns.

Why Is Your Data Safe with ft 999?

Here's a quick overview of the key features of our privacy protection measures.

Industry-Standard Encryption

Every data transfer at ft 999 is protected with 256-bit SSL/TLS encryption. We use the same technology as banks to keep your information out of reach of hackers.

Data Is Never Sold

Ft 999 never sells your data to third parties. Your name, phone number, or transaction details will never reach any advertiser or data broker.

Your Control

You have full control over your data at ft 999. You can request to view, correct, download, or delete your information at any time.

Regular Security Audits

Ft 999's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are resolved immediately.

Transparent Policy in Bengali

Ft 999's Privacy Policy is written in plain, straightforward language — not complex legal jargon — so you can truly understand what happens with your data.

24/7 Privacy Support

For any privacy-related questions or concerns, ft 999's support team is available around the clock to help. We're always here for you.

Done reading the Privacy Policy? Join now!

Your data is fully secure with ft 999. Start gaming on a platform you can trust — sign up today.

By registering, you agree to ft 999's Privacy Policy and Terms & Conditions. For users aged 18+ only.

বাংলা